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ECF New Contact Points

27 August 2018

ECF CUSTOMER CONTACT POINTS

 General

 Opening Hours

Monday – Thursday

Friday

 

Main Number

Email

 

facebook

twitter

linkedin

 

  

8am – 5pm

8am – 2pm

 

 

01664 424 288

help@ecf.co

 

@ECFLtd

@ECF_Ltd

@ECF-Ltd

 Sales

 ·         New Orders

·         Changes to Orders

·         Technical Queries

 

Request a Callback

  

 01664 424 288

sales.orders@ecf.co

 

 

Text ECF Call with yourname to 60777*

Customer Services

 ·         MyECF (eCommerce)

·         Delivery Enquiries & Discrepancies

·         Feedback

 

 

 

Request a Callback

  

03330 032 000

help@ecf.co

 

 

 

 

Text ECF Call with yourname to 60777*

 

 Marketing Services

 ·         Marketing Services

·         Brochures and Samples

·         Booking Design & Marketing Suite

·         ECF Events & Tours

 

Request a Brochure or Sample

  

01664 424 288

marketing@ecf.co

 

 

 

 

Text ECF Brochures with yourname to 60777*

 

 Returns and Collections

 ·         Returns and Collections

  

01664 424 288

collections@ecf.co

 Territory Sales Manager

 ·         Field Based Sales Contact

 

  

01664 424 288

or TSM mobile number

 

 Accounts

 ·       All Finance Enquiries

 ·        Sales Ledger

·         Purchase Ledger

  

01664 424 288

 accounts@ecf.co

purchaseledger@ecf.co

 

 

 

*Texts will be charged at your standard network rate.            Please note calls may be recorded for training and monitoring purposes

 Ref: ECF News Item 2018/010

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