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Important Notice: ECF Orders & Christmas Holidays 2018

12 November 2018

ECF will close for the Christmas holidays from Thursday 20th December and re-open on Thursday 3rd January 2019 8.00am.

The annual stock-take is taking place from Friday 14th December 2.00pm until close of day on Friday 20th December. During the stock-take period, new orders cannot be shipped and on site collections are not permitted. Orders received prior to Wednesday 14th December will be shipped on the dates acknowledged.

Please ensure your orders are placed in accordance with the dates below for guaranteed delivery before Christmas:

Monday 19th November

- HOXTON ‘Painted & Made to Order’ Doors

- Note – HOXTON ex-stock doors Monday 3rd December

Monday 26th November

- GADDESBY & greyhouse Furniture

- SUPERIOR CABINETS

- VOLANTE Sliding Doors

- Phoenix & Edged MTM Doors

- Mitre Frame MTM Doors

- BARNSDALE non-standard Fenwick Doors

Monday 3rd December

- GOSCOTE MTM Doors

- HOXTON ex-stock Doors

Wednesday 5th December       

- BARNSDALE Doors

- Note – non-standard Fenwick doors Monday 26th November

Thursday 13th December          

- ECF Ex-stock products

- Note – orders need to be placed with ECF (including online at MyECF) by 3.00pm latest

These dates are given to ensure full coverage of ECF’s extensive nationwide service. If you have an urgent requirement after these dates for delivery pre-Christmas, please call and we can advise further.

The delivery date for orders then due in the New Year will be on your order confirmation. Orders received after 7th January 2019 will then revert to the normal product lead times.

Items to return – please make ensure they are returned to ECF by Thursday 13th December - after this date no returns can be accepted till the New Year.

If you require further information on our Christmas Holiday period and deliveries, please contact our Customer Service Team on 03330 032 000, emailhelp@ecf.co or alternatively contact your local ECF Territory Sales Manager.

Lastly, from all at ECF, we would like to take this opportunity to thank you, our customer for your continued support and co‐operation throughout 2018 and wish you all a ‘Merry Christmas and Happy New Year’.

Yours sincerely,

East Coast Fittings Ltd

 

Ref: News Item 2018/023

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